Slow WiFi? Here’s How to Fix It

Your WiFi Can be Faster!

WiFi is easier to install than wired internet service, it is generally less reliable and less consistent. Which is why one of the most common office complaints is regarding the slow WiFi service. If it’s just a few people complaining, it isn’t too alarming. But if everyone is complaining of the same problem and it is clearly hampering normal operations, then something has to be done before business takes a nosedive because of it.

wifi running slow

Before just jumping in and upgrading your router (which could be the problem, they generally only last about 5 years), you need to discover why the WiFi is slow in the first place. Only then can you take the appropriate steps to make sure that the problem is corrected. Some things you can do on your own, for others, you will need to call in a local IT services professional.


Why is your office WiFi is so slow?

Here are the top 3 reasons:

First, there are too many people using the service at the same time. Maybe there are already too many of you in your office or building, and we’re just talking about you as the employees. But if your WiFi network is open to the public, then that will easily make things worse.

Second, the location of your router isn’t ideal. It could be that it’s placed in a spot that’s not centralized for the best possible reception. Or maybe you’re in an office with multiple floors and it’s not located high enough to provide everyone with good reception. This means that the farther you are from the router, the slower your WiFi speed will be.

Third, some or many users are engaging in bandwidth-intensive activities that are slowing down what everyone else is doing.


What can be done to speed up your WiFi?

Before solutions can be implemented, you have to figure out what exactly is causing the problem. In many cases of slow WiFi, you have to call in an IT services professional. They’re the ones who can assess what’s happening and from there, recommend the appropriate solutions.

Of course, part of their assessment will include technical as well as behavioral. In other words, employee activity would have to be monitored too. Maybe some employees have gotten around security measures and are now able to access sites or do stuff that they shouldn’t be able to (like maybe play online games when the boss isn’t looking?), and this is contributing to the WiFi lag. And if this is the case, necessary sanctions and corrective measures should be enforced.

If the problem is router location, the solution will be to find a better spot to place the routers. If there are lots of dead zones, signal boosters may be necessary.

IT Services in Billings

If the problem is too many WiFi users, and the company offers free public WiFi to its guests, then guest access might need to be limited. Securing guest WiFi network with a password should be a given. The next step is to ensure that guest WiFi bandwidth is limited to a certain cap. For instance, if total available bandwidth is 10 Mbps, make sure that no matter how many guests are using the WiFi, they can only use up to a maximum of maybe 2 – 3 Mbps, depending on what the company feels appropriate.

On the other hand, if the company has expanded and it simply has a larger number of employees, then it might be time to upgrade to a higher bandwidth to accommodate everyone.

Lastly, an important part of ensuring optimal WiFi service is scheduling system maintenance activities at night time, after everyone has gone home. You don’t want your system doing its backup activities while everyone is busy using WiFi for business purposes. Don’t let service compete for bandwidth when it can simply be done at different times.


iDoctor Offers IT Services in Billings

Did you know that we fix phones? Probably. Did you know that we fix computers? Most likely. Did you know that we offer affordable IT services to households and small businesses in the Billings area? Maybe. As we strive to ensure that technology is working well for everyone, we have added IT services to our list of services offered. Big or small, home network or business network, we can take care of your needs.

Call us at 406-534-2547 or 406-206-3437 to learn more.